Ordering from Us
We’re proud to offer only genuine sex dolls from some of the world’s most trusted and popular brands,
known for their integrity, attention to detail and quality.
Even though there are myriad love doll brands around the world, we’ve curated a strict selection from brands
that we’ve come to trust after years of dealing with them, so we can offer the best experience possible for our customers.
When you order a sex doll made by WM Dolls from us, you’re not only ordering a genuine high end love doll from a
trusted official WM Dolls supplier, you’re also getting local support, guidance and exceptional personalised service and advice.
We’re a New Zealand company, which means you also have the peace of mind of knowing you have all the
protection of dealing with somebody local, as opposed to a hidden entity halfway across the world (who,
despite claims that they assist with import/Customs, don’t always disclose hidden costs, can be slow
to respond compared to us if problems occur, and let customers to deal with Customs on their own).
Foreign doll dealers also have large scale operations, often taking orders and drop shipping multiple dolls per day.
With us, your purchase is treated as a local one, and unlike some who may treat orders like an “also ran”,
we offer personalised, tailored service. We treat your order as if it were our own, and stay on it every step
of the way, from the time your doll goes into the production queue, right up until she’s delivered.
Ordering a high end love doll, can be daunting , with multiple customisation options.
We’re only a phone call or chat away, and can advise you and answer any questions you may have about
any of details of the customisation process – and anything else you may want to ask.
We work on both New Zealand and China time, so questions are answered quickly and accurately.
Because of our unique office hours, most of the time we can respond to queries in real time,
liaising directly with the WM Dolls rep at the same time as customers.
The Ordering Timeline
1. Doll Selection
Start by choosing a doll that you like the look of. Dolls from WM Dolls are photographed
with preconfigured Head + Body Combinations.
2. Customisation
From Skin Tone to Fingernail Colour, choose your personalised options for your doll from the Visual Menus.
If you have any questions, we’re available by phone, E-Mail or Live Chat to guide you through the customisation process – if you need it.
If there is anything special that you’d like to add about your order, just ask!
3. Order Placed
When you place your order, we always confirm by E-Mail and double check if anything is unclear. At this stage,
you can also ask questions and amend your order’s details before we send it to the WM Dolls factory.
Remember: Your order is read thoroughly by us when received, not an employee overseas, or a bot.
We make sure that everything looks correct before submitting it to the factory
4. Production Queue
As soon as payment is processed, we send your order directly to the factory, and they place your doll
into their production queue.
For WM Dolls, this takes about 10-14 working days.
5. Factory Photographs Approval
After approximately three to four weeks, fabrication of your new WM Dolls love doll is complete, and they send us a set of
Factory Photographs, which we then E-Mail to you, for you to approve.
Once you’ve confirmed by E-Mail that everything is in order and you’re happy for us to ship your doll, she goes into the shipping queue.
At this stage, you can relax and wait. We take care of everything from here!
6. Delivery
Approximately one to two weeks after this, we notify you that your new love doll will be delivered soon, and give an estimate of day and time.
We also liaise with both the freight company and final delivery company to ensure that we have the most accurate
timeframe that she will arrive.