Terms and Conditions of Use

Updated: 7th March, 2024

 

General

The Doll House New Zealand is a media and E-Commerce brand owned and operated by a limited liability company registered in New Zealand.

For the absolute privacy and confidentiality of users, the company and trading names that appear on users’ invoices do not appear on this Website.

This means that anyone viewing your invoice(s), bank statement(s), credit card records or similar cannot search for this Website using the trading terms listed on your records, resulting in increased confidentiality for our customer base.

Verified customers have full and unrestricted access to both the company and trading names as they appear on Tax Invoices, which are available in perpetuity to those customers.

For the purposes of this Web Page, the abovementioned company shall be referred to as “the Webmaster”.

These are the Terms and Conditions of usage of this Website. Terms of Trade for transactions are available at time of purchase.

Use of this Website constitutes full agreement to the following terms and conditions in whole:

Declaration

Users declare that they are over the age of eighteen (18), and are authorised to make any purchases using the payment methods that they utilise.

Copyright

All original contents of this Website, including its design the Doll Party logo and logo for The Doll House New Zealand, are the intellectual property of the Webmaster.

Images, logos and representations of intellectual properties of brands represented on this Website are © by their respective holders and used by permission.

No part of this Website may be reproduced without express written permission from the Webmaster.

Content Updates

Contents of this Website, including these terms and conditions, may be changed or updated at any time without notice. Continued use of this Website constitutes an ongoing agreement with the terms and conditions at all times.

Disclaimer

Product and pricing information is accurate to the best of our knowledge at time of publishing. Users agree to indemnify us against errors or omissions, or any losses that may arose from such errors or omissions. Product details and pricing subject to change without notice.

Dynamic or imaginative descriptions of products on some product listings may be subjective – Life sized dolls that represent humanoid shapes have qualities that may or may not appeal to all users. The various appeal of these qualities are subjective, and opinions expressed in product descriptions may not be shared by all users. 

We endeavour to make all information present on this Website as accurate as possible, and exclude ourselves from any perceived warranty or guarantee, so far as may be legally permissable.

Code of Conduct of Users

We understand that many of the products on this Website may be used for personal adult purposes. This, however, does not give free reign for users to use overtly sexualised language, including smutty slang, when communicating with us. 

Please use only clinical or medical terms, where possible, when discussing products and orders.

We do not accept any images of naked human beings, or any parts of any naked human beings, to be sent to us electronically, for reference or otherwise. Please refrain from sending such files, as they will be deleted without being viewed.

We do not tolerate abuse, harassment or obscene language of any kind, and reserve the right to refuse service to any user exhibiting such behaviour.

We do not reply to requests for any illegal, or potentially illegal products, nor do we entertain any discussion or correspondence about the same. We reserve the right to forward any requests to supply objectionable product to the appropriate authorities, as per our Privacy Policy.  

Indemnification

You indemnify the Webmaster, and its successors, agents and assigns, against any loss, liability, injury, claims, expense or damages that may arise from your use, and continued use, of this Website, and any products or services obtained thereof.

Product Imagery

Our suppliers are constantly striving to improve their products. As a result, there may be some variation between the final product and some sample imagery. We do not bear any responsibility for variations between images and the final product.

We use a precision calibrated monitor when preparing any product images or updating the Website. Users’ monitors may not have the same level of calibration, and colour settings may vary. For this reason, there may be colour variations between what you see on your monitor and actual products. Users agree to indemnify the Webmaster against any such variation.

Similarly, there are variations in the colour of materials used by many manufacturers, as batches differ when it comes to certain colour additives. Users agree to indemnify the Webmaster against any such variation. If there is significant or unreasonable variation, we endeavour to investigate and remedy this problem on behalf of customers.

Safety

Where possible, we attempt to disclose recommendations for the reception, care, maintenance and use of products. We are also available to answer any questions or concerns customers may have. Customers agree to hold us indemnified from any loss or injury that may occur through use, ownership, display or handling of products purchased from us. 

Files Downloaded

We bear no responsibility for the contents of any files downloaded from this Website, or hosted on its server. All care is taken to test and verify the integrity of files displayed on this Website,  however we cannot guarantee its safety for all users.

Availability of Accessories

Most accessories in our In Stock section are available for immediate dispatch. Some products may go out of stock without warning. In these cases, we will always notify customers of an ETA for the product.

Pricing

All prices listed on this Website are in New Zealand dollars, and include the applicable rate of GST. There are no fees, additional costs or other monies applicable to any purchase apart from the listed price on the various product page(s).

All prices are listed as accurately as possible at time of publishing. In the event of incorrect pricing, we reserve the right to cancel an order and refund the total amount of the order to the customer.

We reserve the right to alter or update prices on this Website, for any reason, without prior notification. 

Order Cancellations

We reserve the right to cancel any order, for reasons including, but not limited to, incorrect pricing, misuse of the shopping cart, suspicious or malicious activity, or suspected illegal activity.

Laws

These terms and conditions, and any business conducted via this Website, are subject to New Zealand laws, including the Consumer Guarantees Act, with any disputes that may arise from its use will be referred to New Zealand Courts.